Help Center
Help Center
Everything you need to know about DIOVA Berberine For Her — answered.
ORDERS & SHIPPING
How long does it take to process my order? All orders are processed within 1 to 2 business days. You will receive a confirmation email with your tracking number as soon as your order ships.
How long does delivery take? Standard delivery within the United States takes 2 to 4 business days from the date your order is dispatched.
Do I get free shipping? Yes. Free shipping is automatically applied to all subscription orders and all one-time orders over $100.
How do I track my order? Once your order ships you will receive an email with your tracking number. Use this to monitor your delivery in real time. If you have not received a tracking email within 2 business days of ordering please contact us at Support@TryDiova.com.
My order hasn't arrived. What do I do? If your order has not arrived within 7 business days of your expected delivery date email us at Support@TryDiova.com with your order number and we will investigate immediately and make it right.
I entered the wrong shipping address. Can I change it? Contact us immediately at Support@TryDiova.com. If your order has not yet been dispatched we will do everything we can to update it. Once an order has shipped we are unable to redirect it.
PRODUCT QUESTIONS
What is DIOVA Berberine For Her? DIOVA Berberine For Her is an 800mg dual extract berberine formula infused with Olive Oil, designed specifically for women over 40. It works at the cellular level to support healthy blood sugar, insulin sensitivity, energy and metabolism — targeting the biological root cause of stubborn belly fat, afternoon crashes and brain fog that oestrogen decline causes.
How do I take it? Take 2 capsules daily with your biggest meal. Consistency is everything — berberine works by building up in your system over time. For best results take it at the same time every day.
When will I start seeing results? Most women notice initial changes within the first 1 to 2 weeks — typically the afternoon crashes easing, sugar cravings reducing and brain fog beginning to lift. Meaningful changes to belly fat and blood sugar stability typically occur between weeks 8 and 12. Stay consistent and give the formula time to work.
Are there any side effects? DIOVA Berberine For Her is well tolerated by the vast majority of women. The most important thing is to take it with food. Some women experience mild digestive sensitivity in the first few days as their body adjusts — this typically resolves within a week. If you are on prescription medication for blood sugar or diabetes please consult your doctor before starting. Not suitable during pregnancy or breastfeeding.
Is this safe to take long term? Yes. Berberine is a plant derived compound with a strong published safety profile and centuries of traditional use. It is not habit forming and you will not become dependent on it. Long term use is considered safe for most healthy adults.
Can I take this alongside other supplements? For most common supplements there is no issue. If you are taking any supplements or medications that affect blood sugar or hormones we recommend checking with your healthcare provider first.
Is this suitable for women with PCOS? Berberine is one of the most researched natural compounds for PCOS specifically. Multiple published clinical trials have found berberine supports insulin sensitivity and hormonal balance in women with PCOS. We always recommend consulting your healthcare provider before starting any new supplement.
SUBSCRIPTIONS
How does the subscription work? When you subscribe your order automatically ships on your chosen schedule. Your payment method is charged at each renewal. You save money on every order compared to one-time purchasing and you never have to worry about running out.
Can I cancel my subscription? Yes — anytime. No lock in periods, no cancellation fees, no questions asked. Log into your account at TryDiova.com and manage or cancel directly from your account dashboard. You can also email us at Support@TryDiova.com and we will cancel it for you immediately.
Can I pause my subscription? Yes. Log into your account at TryDiova.com and select pause from your subscription dashboard. You can pause for as long as you need.
Can I change my subscription frequency? Yes. Log into your account at TryDiova.com and update your delivery frequency at any time.
Can I update my payment method? Yes. Log into your account at TryDiova.com and update your payment details from your subscription dashboard.
RETURNS & REFUNDS
What is your money back guarantee? Every order is backed by our 90 day money back guarantee. If you are not completely satisfied with your results within 90 days of receiving your order contact us at Support@TryDiova.com and we will refund your full purchase price. No questions asked.
Do I need to return the product to get a refund? No. You do not need to return the product to receive your refund. Simply contact us at Support@TryDiova.com with your order number and we will process your refund.
How long does a refund take? Once your refund is approved you will be refunded to your original payment method within 10 business days. Please allow additional time for your bank or credit card provider to process the refund on their end.
My order arrived damaged. What do I do? Contact us immediately at Support@TryDiova.com with your order number and a photo of the damage. We will send a replacement at no cost to you right away.
ACCOUNT
Do I need an account to order? No. You can check out as a guest. However creating an account allows you to track your orders, manage your subscription and access your order history easily.
I forgot my password. How do I reset it? Click the account icon at the top of TryDiova.com and select forgot password. You will receive a reset link to your email address immediately.
How do I update my account details? Log into your account at TryDiova.com and update your details from your account dashboard.
STILL NEED HELP?
Our team is here for you. Email us at Support@TryDiova.com and we will get back to you within 24 hours Monday through Friday. Emails received on weekends or public holidays will be responded to on the next business day.
We are committed to making sure every DIOVA customer has an outstanding experience. If something is not right we will make it righ