Cancellation policy
Purchase Options & Cancellation Policy — DIOVA Wellness
Some products in our store are offered as a subscription. This policy explains how you can manage, change or cancel these purchases.
Subscriptions
When you purchase a subscription you will receive automatic repeat deliveries based on the frequency you selected at checkout. Your payment details are stored securely and you will be charged for each delivery on your chosen schedule unless you have paid in advance.
Subscriptions auto-renew at the end of each billing period. If you do not wish to continue your subscription you can cancel at any time before your next renewal date with no cancellation fees and no questions asked.
To cancel or make changes to your subscription: Log into your account at TryDiova.com, navigate to your subscription and manage or cancel directly from there. You can also email us at Support@TryDiova.com and we will take care of it for you immediately.
Cancellations made after a renewal has already been processed will apply to the following billing period. Please refer to our Refund Policy for details on returns and refunds.
A Note On Our Guarantee
All subscription orders are covered by our 90 day money back guarantee. If you are not satisfied with your results at any point within 90 days of your original purchase contact us at Support@TryDiova.com and we will issue a full refund. No hoops. No hassle.
Contact
For any questions about your subscription or purchase options contact us at Support@TryDiova.com and we will respond as quickly as possible.